Returns Policy

Last updated 12/02/2024

 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.  Please allow at least 5 days from the receipt of your item to process your return.

 

RETURN PROCESS

 

 

You must get prior authorization from customer service to return a package.  Returns without authorization will not be processed.  Once authorized, a return label will be provided for you to return an item.  Place the item securely in its original packaging, and mail your return with the mailing label provided.

 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5 days from the receipt of your item to process your return.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS & CONTACT INFORMATION

 

If you have any questions concerning our return policy, please contact us at: 

317-969-7649

info@korekawaii.com